FoodHaven.ai
AI-Powered Food Delivery & Restaurant Analytics Platform
FoodHaven.ai is an intelligent, AI-powered food delivery and restaurant analytics ecosystem designed
for customers, merchants, delivery riders, and admins. The platform delivers a modern ordering
experience, real-time tracking, and deep analytics that help restaurants optimize performance using data-driven insights.
Built using NestJS, Prisma, PostgreSQL, Redis, JWT authentication, and a modular backend architecture,
FoodHaven.ai ensures scalability, security, and smooth cloud deployment across multiple environments.
Core Objectives
- Provide a seamless food ordering experience for customers.
- Enable merchants to manage menus, orders, analytics, and earnings.
- Support delivery partners with streamlined workflows and earning insights.
- Allow admins to manage the entire platform with data-driven decisions.
- Leverage AI and analytics for operational optimization and customer retention.
Key Features
1. Customer Web/App
- Browse restaurants by cuisine, ratings, offers, and popularity.
- View detailed menus, add items to cart, and apply discount coupons.
- Track orders live from preparation to doorstep delivery.
- View past orders, favorites, and re-order instantly.
- Get notifications for every order update and offer.
2. Merchant Dashboard
The Merchant Panel offers complete control over restaurant operations.
- Menu management: Add/edit items, categories, variants, and add-ons.
- Restaurant availability: Online/offline toggle and opening hours.
- Order management: Accept, prepare, and complete orders.
- Sales analytics: Top items, peak hours, daily/weekly/monthly revenue.
- Staff accounts with permission-based access.
- Customer ratings and reviews monitoring.
3. Rider / Delivery Partner App
- Accept/decline delivery requests.
- Navigation to pickup and delivery points.
- Daily/weekly earnings history.
- Mark progress: Picked up → On the way → Delivered.
- Proof of delivery upload.
4. Admin Panel
- User management: Customers, merchants, riders.
- Restaurant onboarding approvals and verification.
- Analytics dashboard for platform-wide metrics.
- Manage promotions, banners, and featured listings.
- Refund/complaint resolution.
Analytics & AI Capabilities
FoodHaven.ai’s analytics engine gives businesses actionable insights such as:
- Revenue trends (daily/weekly/monthly).
- Top-selling vs low-performing items.
- Customer churn and reorder behavior.
- Peak-hour demand analysis.
- Rider performance and delivery speed.
- Future: AI-based demand forecasting.
Technology Stack
Backend
- NestJS (Modular architecture)
- Prisma ORM
- PostgreSQL
- Redis (Cache, rate limiting)
- JWT Authentication (Admin/Merchant/Rider/Customer)
- Guards, Interceptors, Exception Filters
Frontend
- React / Next.js Dashboards
- Charts for analytics visualization
- Responsive UI for web & mobile.
DevOps & Infrastructure
- Docker containers for consistent deployment
- Nginx reverse proxy
- PM2 for process management
- AWS / DigitalOcean cloud setups
- Environment-based configuration
System Workflow
- Customer places an order via web/app.
- Merchant accepts and prepares the order.
- Rider picks up and delivers.
- Customer tracks delivery in real-time.
- Admin monitors and manages the entire operation.
Unique Value Proposition
- End-to-end platform for customers, merchants, riders, and admins.
- AI-ready architecture for future advanced insights.
- Scalable backend with clean modular structure.
- Multi-role authentication and smooth data workflow.
- Built for multi-city and multi-country expansion.
Short Summary: FoodHaven.ai is a complete AI-enabled food delivery and restaurant analytics platform offering real-time ordering, delivery tracking, and deep business insights.
